Summary

PACK & SEND have been in business for over 26 years with continual growth and is an internationally recognised brand. A PACK & SEND Service Centre is equipped with the technology, systems and resources to handle the movement of parcels, freight and packages for clients located anywhere worldwide.

Ideal For

If you are a creative problem solver who goes the extra mile, understands the importance of providing quality customer service and loves to develop business relationships, our ‘No Limits’ culture and proven business model is for you!

Location Type

National opportunities available including Retail & Fulfilment Service Centres

Length of Franchise Agreement

10 + 10 years

# Current Locations

105 Australia

Year Business Established

1993

Franchising Since

1994

Skills Needed

No experience in freight, logistics or parcel services required. Our franchise system is built for go-getters who love variety and building rewarding relationships with their customers.

Training

PACK & SEND provides 4 weeks of comprehensive initial training.
2 weeks induction training program at PACK & SEND Team Headquarters (THQ). Learn everything from strategy to technology.
1 week 'hands-on' practical training in a Service Centre
1 week of on-site training in your own Service Centre

Business Launch Support

Including Local Area Marketing, operational & admin support

Field Support

PACK & SEND’s online Operations Manual (PACKNET), regular meetings, webinars and the National Conference are an integral part of ongoing training and knowledge sharing. PACK & SEND’s network of experts is always available to help.

Resources to train your staff

Support & assistance provided by PACK & SEND including PACK & SEND online Operations Manual.

Income Guarantee

1st Year Trackable Brand Lead Guarantee valued from $143,000*

Marketing

Your marketing support includes:
1. Social media management
2. Search engine marketing and search engine optimisation
3. PACK & SEND website
4. Website Live-Chat service
5. Online customer review management
6. Google My Business optimisation
7. Digital campaigns
8. 1300 Call Centre Point of Sale (POS) material

Awards

🏆 FCA Excellence in Marketing 2019
🏆 5 Star Rated Franchise System 2019
🏆 ProductReview.com.au Award – Best Courier, 2019
🏆 2nd Place FLA International Franchisor of the Year 2008
🏆 FCA Franchisor of the Year 2007
🏆 FCA Franchisor of the Year - Retail Category 2007