August 04, 2025
Mobile Experts Franchise Store Tour, with Stuart Cameron
Mobile Experts is one of Australia's leading phone repair and accessory retailers in many major shopping centres across the country, and now offering franchise opportunities in their business.
Stuart Cameron, GM of Mobile Experts, takes us on a detailed tour of their Penrith store.
The Mobile Experts brand has grown to 65+ locations as a corporate run business, and is now moving to expand further via the franchising model.
The business prides itself on the data-driven professionalism with which they approach the market which drive the decision making throughout each each location.
With new locations and existing ones on the table to be franchised, the brand is looking for the right partners across the country.
00:00 Intro
00:15 Phone Case Display Strategy Case cabinet design and shelf layout along with the Pricing strategy (low to high) and interactive display approach
00:30 MVR In-House Brand Introduction to Mobile Experts’ own brand: MVR
01:01 Global Case Brands Overview of international brands carried: Otterbox, Casemate and more
01:21 Peripheral Products Display Charging gear, wireless chargers, headsets, and portable power banks
01:51 Refurbished & New Devices with a live interactive displays for devices
02:22 iPad Case Range Diverse iPad case selection including rugged, folio, and kid-friendly options
02:38 Screen Guard Sales Emphasis on screen protection as part of case sales
02:52 Repairs as a Major Revenue Stream Repairs account for 50% of Penrith store revenue
03:24 POS & Business Analytics System with a consistent POS systems across all stores
03:45 Invitation to find out more about the brands franchising direction