Episode#16

Franchise owner journey: Suzan Lindsey - From a Sonographer to owning and running her own Kwik Kopy Print Solutions franchise with her son, while husband Paul runs another one 2 hours away with another son!

In Episode#16 - With Suzan's husband, Paul, a printer by trade, originally an employee in Kwik Kopy franchises in both Regional Victoria and then Sydney and back, Suzan opened her own business as a Sonographer, ultra sound 4D babies.

The opportunity appeared for the family to move back to Sydney with Paul opening his own Kwik Kopy franchise in Five Dock which was underperforming at the time - to now a very successful business.

Suzan got a little bored after a while doing the bookwork from home for the business, and decided that she needed to do something else - 'whatever that is', be it a retail employee or similar.

Paul suggested opening another Kwik Kopy Centre but closer to home (Shellharbour), as Paul had been commuting to the Five Dock location in Sydney for work for 9 years now.

Suzan did not think she would be capable to run the full operation and production side of a Kwik Kopy business, as the prospect was daunting for her for all sorts of reasons.

The brand new Shellharbour location they decided, would be fully Suzan's to run, she went through all the training to get ready, and both Paul and Suzan run their respective locations quite independently. 

Opened right at the start of lockdown during covid, which was challenging for a while, Suzan and her son Damien have grown the business and made a great success supporting local small businesses.

An interesting family business set-up, with two of three kids involved, running quite separate, firstly, in an established location with existing clients, and adding a brand new location that Suzan has had to build from the ground up while learning to run the entire business herself.

Podcast Produced by: magnetic business media

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