Episode96

What if you could own a business where customers always need your service?

Andrew Walker, Chief of Franchise Development at Poolwerx, shares invaluable insights into the company’s proven business model. 

In Episode 96 - With over 30 years in the industry, Andrew explains how Poolwerx has evolved from a single-van operation into a scalable franchise powerhouse, blending retail stores, mobile services, and commercial contracts.

Andrew dives deep into the hub-and-spoke system, where franchisees start with mobile vans and expand into retail hubs, supported by data-driven territory mapping.

He also highlights the untapped potential of commercial clients—like hotels, schools, and even jails—which provide year-round revenue. For aspiring franchisees, he emphasises that no prior pool experience is needed, thanks to Poolwerx’s world-class training programs.

This discussion wraps with a look at bigger retail formats, acquisition strategies, and why Poolwerx attracts high-caliber entrepreneurs seeking scalable businesses.

0:00 Introduction

1:41 How the hub and spoke model works with storefronts and mobile vans

3:04 Tracking pool numbers using aerial photography and spatial data

3:51 Poolwerx journey from mobile vans to the hub and spoke model

4:32 How franchise partners evolve from single vans to expanding their pool business

5:26 Revenue streams for franchise partners: retail, mobile, and commercial

7:10 Securing commercial contracts for local efforts and national support for franchisees

9:25 Training and support for franchise partners in the pool business

11:03 What development season means for the pool business and franchise partners

12:16 Poolwerx approach to finding entrepreneurial franchise owners

13:25 How Poolwerx evolved from a single van to a growing franchise

15:26 Poolwerx territories expanding as pool numbers increase

16:29 What a typical Poolwerx store looks like in each region

17:29 Wrap up

Podcast Produced by: Franchise Business HUB

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