Joe Papiccio is the Co-Founder of Plumbing Bros, a fast-growing national trades franchise headquartered in Perth.

While his co-founder James Riddle leads the day-to-day franchise operations, Joe has developed a specialised role within the business focused on winning major tenders, securing commercial contracts and creating long-term work opportunities for Plumbing Bros franchise partners.

In this episode of the Franchise Everything Podcast, recorded at the FCA Franchise Forum in Brisbane, Joe shares the strategies behind winning business-defining tenders, building strong commercial relationships and helping franchise partners access larger revenue opportunities through a scalable trades franchise model.

Episode Highlights

0:00 Welcome and introduction to Joe Papiccio, Co-Founder of Plumbing Bros at the FCA Franchise Forum 

1:00 What business tenders are and how contractual work creates long-term revenue opportunities for franchise partners 

2:30 Reactive vs preventative maintenance: Understanding different tender contract models 

3:44 How the tender process works: From opportunity notifications to submissions and presentations 

5:35 Building a winning tender submission: Methodology, storytelling, resources and pricing strategy 

7:19 When to walk away from a tender: Evaluating opportunities and knowing when to say no 

9:12 How AI tools like ChatGPT and NotebookLM are transforming the tender process and saving valuable time 

11:30 The complete tender timeline: From brief and submission through to evaluation and finalist interviews 

12:30 What it takes to win a business-defining tender and why Joe considers himself a "rainmaker" 

14:00 How failed service delivery creates new tender opportunities for businesses 

14:50 Joe's advice for winning tenders: Competitive pricing, authentic storytelling and strong systems